Responsible Gaming at Dream Jackpot Casino

At DreamJackpot (“we”, “us”, “our”), we are fully committed to promoting and supporting a Responsible Gaming environment. While gambling is a form of entertainment for many, we understand it can become problematic for some individuals.

To help ensure a safe and enjoyable gaming experience, we’ve implemented a variety of responsible gambling tools, resources, and account controls. Please read the sections below for more information.

Protection of Minors

No one under the age of 18 is allowed to open an account or access our gambling services. Underage gambling is a criminal offense, and we take every possible measure to prevent it.

To help protect minors:

  • Set passwords for gambling programs and devices.
  • Do not leave children unattended near devices with access to gambling sites.
  • Keep login and payment information confidential.
  • Educate children on the risks and legal issues of underage gambling.
  • Use parental control software such as:
    • Net Nanny
    • GamBlock
    • Betfilter

Preventing and Managing Problem Gambling

While gambling is a fun activity for most, some individuals may develop a gambling problem. Dream Jackpot offers several features to support safe play:

  • Deposit and play limits
  • Time-out and self-exclusion options
  • Reality checks and session timers
  • Access to betting and deposit history

Our support team is trained to recognize problem gambling and provide assistance when needed. We also limit marketing communications to those who opt out or self-exclude.

Key reminders for responsible gambling:

  • Gambling is entertainment, not a way to make money.
  • Never chase losses.
  • Only gamble with money you can afford to lose.
  • Avoid gambling when under stress or under the influence of substances.
  • Set limits for time and money spent.

Is Your Gambling Problematic?

Ask yourself or someone close to you the following questions:

  • Do you avoid responsibilities to gamble?
  • Do you use gambling to escape problems?
  • Have you lied or borrowed money to gamble?
  • Are you gambling more than you can afford?
  • Has gambling impacted your relationships?
  • Do you feel anxious, depressed, or desperate due to gambling?

If you answered “yes” to any of these, it may be time to take action. Support is available.

How to Restrict Your Account

We provide various tools to help you stay in control of your gambling:

1. Personal Limits

You can set daily, weekly, or monthly limits on:

  • Deposit amounts
  • Net deposit (difference between deposits and withdrawals)
  • Play time
  • Wager or loss amounts (by contacting support)

Limit increases require 24-hour confirmation. Decreases take effect immediately.

2. Time-Out Period

Take a temporary break by choosing a time-out period of:

  • 24 hours
  • 1 week
  • 1 month
  • 6 weeks

During this period, your account will be restricted. To activate, log in or contact support.

3. Self-Exclusion

If you’re concerned about your gambling behavior, you can self-exclude for:

  • 6 months
  • 1 year
  • 2 years
  • 5 years

Self-exclusion applies to all related brands operated by us. During this period, you cannot open or use any account. New accounts will be closed and funds may not be returned. You can also register with GAMSTOP for nationwide exclusion.

To reactivate an account after your self-exclusion period ends, contact customer support by phone. Reactivation requires at least 24 hours to process.

4. Reality Check

Receive reminders about your play time, wins, and losses after a set interval. Available frequencies include:

  • 60 minutes (default)
  • 90 minutes
  • 120 minutes

You can adjust this in your account settings or by contacting support.

5. Session Time Limits

Set a limit on the amount of time you can play in a single session by contacting support.

6. Autoplay Limits

Autoplay allows automatic spins for up to 100 rounds. You can set:

  • Loss limits
  • Win limits
  • Stop conditions (e.g., after hitting a jackpot)

Autoplay will automatically end when limits are reached or when the selected rounds are completed.

How to Get Help

If you or someone you know is struggling with gambling, reach out to these trusted organizations:

  • Gambling Therapy
  • Gamblers Anonymous
  • BeGambleAware: 0808 8020 133
  • GAMSTOP: 0800 138 6518

You may also install website-blocking tools like:

  • Cyber Patrol
  • BetBlocker

BetBlocker

BetBlocker is a free tool that can help manage your gambling activity. It offers:

  • Crisis response mode for immediate restriction
  • Harm minimisation through scheduled blocks
  • Parental controls to protect children

Visit BetBlocker.org for more information and to download the software.

Need Assistance?

If you have questions about responsible gambling, account tools, or self-exclusion options, please don’t hesitate to contact our support team. We’re here to help.

Play safe. Play responsibly. Enjoy the experience.

Providers