Dream Jackpot Casino Privacy Policy (UK)

Welcome to Dream Jackpot Casino. Operated by Aspire Global International LTD and its affiliated companies (the “Group”), we provide online gambling services through in-house and partner brands, including dreamjackpot.com.

We are fully committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information and outlines your rights under UK data protection laws. By using our services, you agree to this policy.

Who We Are – The Group

The Group includes the following companies:

  • Aspire Global 7 Limited (Malta)
  • Aspire Global plc (Malta)
  • Aspire Global Limited (Gibraltar)
  • Aspire Global International LTD (Malta)
  • AG Communications LTD (Malta)
  • AG Software LTD (Malta)

Our services are available via:

  • Official websites
  • Mobile apps
  • Downloadable software
  • Social gaming (e.g. Facebook apps)
  • Third-party (White Label) platforms

What Information We Collect

Personal Information

We may collect the following:

  • Contact details (name, email, address, phone number)
  • Government-issued ID for verification
  • Banking or card details for transactions
  • Device information (IP address, browser, location)
  • Social media info if linked
  • Gameplay activity (bets, bonuses, deposits)
  • Communications (live chat, emails, support calls)
  • Information from third parties for KYC, credit checks, and fraud prevention

Non-Personal Information

This includes:

  • Technical data like browser type, screen resolution, language
  • Device and session data
  • Aggregated gameplay analytics
  • Anonymous behavioral data used for insights and advertising

Minors

Our services are only available to individuals aged 18 or over. If we detect underage use, we will delete the information. If you suspect a minor is using our services, please contact us immediately.

Legal Basis for Processing

We process personal data under the following conditions:

  • To fulfill a contract (User Agreement)
  • To comply with legal obligations (e.g. AML, KYC regulations)
  • For our legitimate business interests (e.g. fraud prevention, security)
  • With your consent (e.g. for marketing communications)
  • When processing special category data (e.g. responsible gambling) under regulatory guidance

How We Use Your Information

We use personal data to:

  • Create and manage user accounts
  • Deliver gaming and payment services
  • Communicate offers and updates
  • Send promotional material (with consent)
  • Analyze usage and improve our services
  • Detect and prevent fraud or illegal activity
  • Comply with legal and regulatory requirements

Marketing

With your consent, or under legitimate interest, we may send:

  • Promotional emails or SMS
  • Push notifications (can be disabled in settings)
  • Offers from our partners or affiliates

You may opt out of marketing communications at any time via your account settings or by contacting support.

Sharing Your Information

We may share data with:

  • Group companies and affiliates
  • White Label partners
  • Payment providers and banks
  • Legal and regulatory authorities
  • Identity and fraud prevention services
  • Marketing affiliates and platforms
  • Hosting and analytics service providers
  • Buyers in the case of business acquisition or restructuring

International Transfers

Your data may be transferred to countries outside the UK/EU. We ensure your information remains protected using contractual safeguards and legal data protection standards.

Cookies and Tracking Technologies

We use cookies and third-party tracking tools to:

  • Improve performance
  • Personalize your experience
  • Measure analytics and advertising effectiveness

You can manage cookie preferences via your browser settings or opt out of third-party ad tracking through:

  • aboutads.info/choices
  • youronlinechoices.eu

Third-Party Services

Our platform may contain links to external websites and services. We are not responsible for their privacy practices. Always review their policies before sharing personal data.

Data Retention

We retain your data while your account is active and beyond, to:

  • Comply with legal and regulatory requirements
  • Prevent fraud and abuse
  • Maintain business records

Your Rights

Under data protection laws, you may request to:

  • Access or delete your personal data
  • Update or correct inaccurate data
  • Limit or object to processing
  • Receive your data in a portable format

Please contact us at [email protected] to exercise your rights. Note: Some requests may be limited due to legal obligations.

Data Security

We protect your data with:

  • Encrypted communication
  • Firewalls and anti-intrusion systems
  • Access controls and secure storage
  • Regular internal and external security audits

While we follow industry standards, we cannot guarantee complete protection against unauthorized access.

Policy Updates

We may update this Privacy Policy. Major changes will be communicated via email or platform notifications. Continued use of our services after updates implies your agreement.

Providers